Reza
Yogaswara

Founder of Botline. Software Engineer.

I founded Botline to bring solid software engineering and practical AI to businesses of every size.

Today I build production LLM systems, from retrieval and embeddings to AI agents. My background is in mobile and backend engineering for clients in Indonesia and Saudi Arabia, and I hold a master’s from ITS Surabaya with published research in AI.

Botline

  1. 2025–now

    Founder

    botline.id

    A platform for building WhatsApp chatbots. A business scans a QR code to connect its WhatsApp number, picks a template or draws the conversation in a flow builder, and the chatbot starts replying within minutes. For questions a script can’t handle, it uploads its documents and the AI answers from those.

    Broadcasts, several numbers in one dashboard, and a REST API with webhooks are part of the same platform. I build the Go services behind it and the retrieval layer that keeps the assistants to their sources.

  2. 2026

    Labbaik

    labbaik.chat

    An umrah assistant on WhatsApp, built on Botline, for pilgrims and travel agents. It answers questions about rites, fiqh and prayers at any hour, from more than 1,000 pages of verified sources that include the official guides of Saudi Arabia’s Ministry of Hajj and Umrah.

  3. 2026

    Tanya Peraturan

    tanyaperaturan.id

    A free land law assistant on WhatsApp, built on Botline. For a sale, gift or inheritance, it estimates the taxes and fees, lists the documents and steps, and cites the regulation and article behind each answer. Regional tax thresholds come from the text of the local regulations themselves.

  4. 2026

    Mulya Husada Jaya Care

    Demo video, in Indonesian

    A sales assistant on Botline for the medical supplier I first built apps for in 2016. It answers from the product catalogue, scores each lead from 0 to 100 and gives its reason, then follows up by itself: one message every five days at most, stopping after three go unanswered. It passed 107 of 108 test scenarios before launch.

Earlier work

  1. 2022

    Cyber Consult

    Website and private email service for a digital security consultancy in Riyadh, Saudi Arabia.

  2. 2021

    Accounty

    accounty.id

    Accounting web app that checks each transaction for balance as it is recorded, with no server to set up.

  3. 2019

    FoodCal

    Demo video

    Android and web app that estimates the calories in a meal from a photo, using instance segmentation (Faster R-CNN with a fully convolutional network). It was my master’s thesis at ITS, published as [1].

  4. 2019

    Guarddio

    A three-person startup making smart office and smart residence products for safety and convenience, with two Android apps: Guarddio and Guarddio Security.

  5. 2018

    PT Karya Indonesia Sehat

    System development consultant, BSD, Tangerang Selatan. I set up their email and web servers and built native Android apps for online-to-offline healthcare: WiHeal and WiHeal Terapis.

  6. 2016–17

    PT Mulya Husada Jaya

    System development consultant to a hospital and general supplier in Surabaya. I set up their email and web servers and built native iOS and Android apps for m-commerce and sales tracking: MHJ and FFT.

  7. 2013–14

    The World Weather and Earthquake

    iOS app with daily weather forecasts and early notification of earthquakes.

Papers

  1. [1]

    Instance-Aware Semantic Segmentation for Food Calorie Estimation using Mask R-CNN

    R. D. Yogaswara, E. M. Yuniarno, A. D. Wibawa. 2019 International Seminar on Intelligent Technology and Its Applications (ISITIA), pp. 416–421.

  2. [2]

    Artificial Intelligence Sebagai Penggerak Industri 4.0 dan Tantangannya Bagi Sektor Pemerintah dan Swasta

    R. Yogaswara. Jurnal Masyarakat Telematika dan Informasi, vol. 10, no. 1, 2019. DOI 10.17933/mti.v10i1.144. In Indonesian, on AI as a driver of Industry 4.0 and the challenges it brings to the public and private sectors.

  3. [3]

    Comparison of Supervised Learning Image Classification Algorithms for Food and Non-Food Objects

    R. D. Yogaswara, A. D. Wibawa. 2018 International Conference on Computer Engineering, Network and Intelligent Multimedia (CENIM), pp. 317–324.

All of them are listed on Google Scholar.

Education

  1. 2017–19

    Master’s degree (M.T.), Computer Engineering

    Department of Electrical Engineering, Institut Teknologi Sepuluh Nopember (ITS), Surabaya.

  2. 2018

    Neural Networks and Deep Learning

    Verify certificate

    Coursera and deeplearning.ai, part of the Deep Learning Specialization.

  3. 2015–17

    Bachelor’s degree (S.Kom.), Informatics

    University of 17 Agustus 1945, Surabaya.

  4. 2004–07

    Diploma, Informatics Management

    State Polytechnic of Malang (POLINEMA).

Contact

I take on collaboration and remote work. Message me directly.

Email
reza.yoga@gmail.com

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